Simple, powerful software that
speeds up your shop.

At the center of InkWorks is the Order Timeline. It keeps track of every order detail for you, automatically.

Order Timeline also lets you chat directly with your team & customers right from the order, so you never have to open email, and always have every order detail right in front of you.

We've combined the best of order management and team communication, so you can blaze through your orders accurately.

The Order Timeline on iPhone lets you:

• 👫 Chat with your team & customers
• 🌄 Share images like prints, installs, and misprints
• 🤯 Effortlessly keep track of every order detail
• 💬 Get instant push notifications for any important change

Next Feature: Tags & Statuses ⛩

Your shop runs better when things are organized.

In other tools, this can be tedious and error prone. In InkWorks, it's simple, instant, and trackable. Statuses & tags help you keep your shop organized effortlessly.

Just set up your custom order statuses & tags, then instantly change them from the order screen. Tags & Statuses let you match virtually any workflow in your shop. Plus, every change is tracked in the Order Timeline, so you never lose track.

Sales, Design, Production, Accounting... each department in your shop is focused on different orders at different times.

Smart Views make customizing your order views a snap. Need a view for your flatbed department? No problem. Just click a few filters, save the smart view, and those orders are just a single click away.

Smart views can be set up for any filter(s) you want, and shared with your whole organization, so each department stays on the right page.

Getting your products and customer data imported to new software can be tedious, error-prone, and time-consuming.

With InkWorks, it's fast, painless, and simple.

Simply upload ANY .csv file (catalog or yours) and use our simple import tool. Importing is instant, and you'll get a friendly email when the import job is complete. It even supports hundreds of thousands of rows 🤯

Creating proofs for customers typically means opening your design software, finding their latest file(s), clicking through optimization settings, exporting...

Then, you have to open your email, find the customer, compose a new message, attach the file, and hope it's not too large!

With InkWorks, sending proofs is instant and painless.

Just upload almost any type of file & proofs are automatically generated and sent along with your quotes and invoices. No exporting, no configuring... it just works.

Print shops generate a lot of digital files.

If you're like me, these files can be a pain to keep organized. File management tools can be slow, cumbersome, and quickly get disorganized.

In InkWorks, file management is a breeze.

Upload any file(s) to an order...

• 🖌 Designs
• 🎨 Color Separations
• ✂️ Cut files
• 🎞 Print positives or negatives

Everything is stored forever, with unlimited file storage. Customer re-order? No problem. New versions get cloned when you duplicate an order. 💥

You're far more productive when you're not distracted by random spam and social media notices.

But if you're like me, one glimpse of your inbox sends you down a rabbit hole of distraction. That's why we built chatting with customers directly into the Order Timeline.

Just click the paper airplane icon to change the message type, and send an email message to your customer. When they reply, their email shows up instantly in the Order Timeline. No more email switching or inbox distractions.

Your shop runs better when processes are simple.

Most shop management software treats quotes and invoices differently, with separate interfaces for each.

InkWorks simplifies quotes & invoices by using smart Statuses.

When you create a new order, just change the Status to Quote (or any in-draft status), and all payment and invoice-specific information is automatically removed. When you receive payment, just change the status back, and click re-send.

Voila! You can even have custom quote statuses for things like art-approvals.

Your shop probably has a lot of repetitive tasks... most types of print shops do.

For each order, a screen printing shop might need to:

• Prep screens
• Print film positives
• Burn
• Washout
• Dry
• Print

... for each color.

InkWorks makes this a snap to manage with Tasks.

"Supply-chain" anyone? We all know that from time to time, prices need to change.

InkWorks makes updating your pricing (even quantity based pricing), fast, easy, and painless.

Just download your Item catalog as a .csv and import it to your favorite spreadsheet editor. Once you're done updating prices (the easiest way is to add a new column), bulk import your new pricing back into InkWorks. Check out this video for the full process.

We live in a "mobile-first" world.

Customers expect to do business with you from their phone. That's why we built mobile-first, customizable quotes & invoices in InkWorks.

InkWorks invoices are truly mobile first, and designed to be beautiful on any device. Customers can pay, view art, and even send you a message, all from their mobile device. You can even easily customize the look and feel of your quotes and invoices.

Are you taking geo-tagged photos as proof of successful installs? Where are you storing them? Can they be quickly found and sent to your customer?

With InkWorks for iPhone, keeping track of installs is a breeze 🍃.

When you install for a customer, just pin your location, add a photo, and everything is automatically saved to the Order Timeline. Send proof to your customers instantly, and effortlessly keep record of clean installs.

Teams work better when they can communicate quickly.

Problem is, switching between apps takes time, and loses focus & important context like order details. That's why we built team chat right into Order Timeline.

Simply @mention your team mate, and they will get an instant notice that takes them straight to the order. No app switching. No losing focus. All the order details & history right there at their fingertips.

At InkWorks, we believe in best-in-class support. That's why we built instant chat support directly into our app.

Simply click the Live Help from the main menu of our app, and you'll be instantly connected to a real-person.

Our team gets notified instantly (even our developers) via Slack, so any time you need help, we can get you to the right person immediately.

Customer re-orders are great! 🎉 Having to re-enter invoice details is not. 🥺

With InkWorks, you can instantly duplicate an order for fast re-orders.

Just click the Duplicate button from the Order menu, and all of your customer info, line items, and even artwork (including production files) will be automatically added to a new order, ready for you to send to your customer.

Sometimes it's easier to see things on a calendar. Knowing what's next helps you figure out how to work more efficiently.

With the InkWorks Job Board, you can post a larger-than-life digital Job calendar anywhere in your shop.

With Job Board, we've kept it simple but informative. Status colors help you see where jobs are, and due dates help you always know what the customer is expecting. Set boards up by department to quickly see tasks for your group.

In a paper-less world, sometimes paper does help.

Two great examples are packing slips and workorders. Often times it's faster to have a printout than to fill in a slow online form, especially for those who don't type a lot.

In InkWorks, you can print useful workorders for any order in your queue.

Workorders can be used for any type of work order fulfillment tracking. Just click the Print Workorder button from the Order screen. Every workorder comes with a printed barcode that can be scanned by any barcode scanner (or InkWorks for iPhone) to instantly pull that order up on screen.

Sometimes you don't want everyone in your shop to see every detail.

Perhaps only some team mates need to see pricing or payment info. Maybe you only want salespeople to be able to message your customers.

Advanced permissions help you keep the right data displayed, and all interactions safe.

You can customize what any of your users are allowed to see and do from the Team Member page in the Team area of your account. Permissions are granular, so you can create extremely custom access for each individual user. You can even deactivate and reactivate users that leave your company (or come back!).

We've all had customers that REALLY need a paper invoice.

And with InkWorks, that's no problem.

To print a beautiful paper invoice for any customer, simply go to the Order screen and click Print Invoice at the top right. A well-formatted paper invoice will be ready to print, including thumbnails of any items. You can even customize the logo with your own at the top left of the page.

If you've ever shipped a lot, you know the value of fast fulfillment.

Fulfilling and shipping orders can take a TON of time, especially with slow or dated tools.

InkWorks helps you fulfill orders for shipment at lighting ⚡️ speed.

Just click the Fulfill Items link at the top right of the Orders screen to check it out. You can add items to boxes, then quickly scan shipping labels to add tracking numbers. Once your tracking numbers are added, click Send Shipping Notice to automatically set a shipping email to your customer.

Wouldn't it be cool if you could automatically...

• Send customers a discount code 60 days after a purchase?
• Reach out and ask how they're doing once a quarter?
• Mail them a printed seasons greetings postcard at the right time?

With the InkWorks Zapier integration, you can!

Zapier let's you build custom automations for your business. Combined with InkWorks, it can make your shop an automated powerhouse 💪🤖. For more ideas on how you can re-engage your customers, check out our integration page.

We don't live under a rock. We know that TONS of shops use Quickbooks as their accounting software.

That's why we built integrations for Quickbooks Online and Quickbooks Desktop.

Our Quickbooks Desktop integration can be found under the Sync tab in the desktop app.

If you're running your accounting online (Quickbooks Online, Xero, Freshbooks), we've got you covered as well. You can sync all customer and order details using our new Zapier Integration. In just a few clicks, your accounting software can stay up to date automatically.

Here at InkWorks, we believe speed is king 👑. Why? Because time is the most limited resource you have.

Shops that understand this optimize their processes. They time every recurring task, and think of ways to complete them faster.

That's why we built the InkWorks Timer.

The InkWorks Timer is an easter-egg 🪺 feature that let's you quickly time any process in your company, from design to production. Just click Ctl+Shift+T to open the timer from any screen, and start timing! ⏰

It's mostly for fun, but we use it all the time to make our processes faster. Enjoy!

If your shop does any kind of digital rip and print, you're probably familiar with Hot Folders. 🔥🗂

If you're like me, though, they kind of lost their luster when I figured out I had to manually drag files to them. Wouldn't it be nice if files just automatically dropped into them, and were ready to go when I wanted to print?

With the InkWorks Zapier Integration, you can do just that!

Just create a hot folder inside a service like DropBox. Then, you can easily set up an integration to drop print files into that folder whenever an order changes status or gets tagged! Now, you don't ever have to think about manually saving to those hot folders again! 💥🤯

You've heard it from me before, but we really do love to hear your feedback!

That's why we've created a way for you to have input on what we build next with our product roadmap.

Vote on features, recommend new functionality, and give us direct feedback 📣 on what is important to your business, all from one place. You can get to the product roadmap from any screen on InkWorks Desktop.

Did you know you can set the InkWorks Zapier Integration up to automatically...

• 📰 Send a customer newsletter
• 🖨 Update customers of production statuses
• 👫 Send team members messages when orders are tagged
• ✅ Bulk assign tasks when status changes
• 💌 Send postcards with discounts to customers
• ... and so much more... 🚀🎉

Zapier Integration integrates InkWorks with thousands of other apps like Google Drive, Facebook, Hubspot, Adobe, MailChimp, Slack, Quickbooks, Xero... the list goes on. ✨

Once you understand the basics, it's easy to integrate InkWorks with almost anything, and automate TONS of your business & marketing processes. 💪🤖